curl https://your-webhook-endpoint.example.com/conversation.inactive \
--request POST \
--header 'Content-Type: application/json' \
--data '{
"created": "2026-08-20T01:18:04.200Z",
"data": {
"conversation": {
"assignedContact": {
"companyName": "Raynor - Kling",
"emails": [
{
"label": "work",
"email": "Naomi_Batz@gmail.com"
},
{
"label": "personal",
"email": null
}
],
"firstName": "Kent",
"id": "2340c871-adf3-4d44-808b-23ce29476876",
"jobTitle": "Future Program Analyst",
"lastName": "Becker",
"phoneNumbers": [
{
"label": "work",
"numberRaw": "19884242963",
"numberDisplay": "+1 438-741-4069",
"numberE164": "+15346395708"
}
],
"phonebookId": "e29c9ab2-b942-4cfc-96d0-c4feeef7cb24",
"phonebookName": "Organic fresh-thinking encryption"
},
"assignedUser": {
"email": "Jill.Ward-Rippin68@yahoo.com",
"firstName": "Christ",
"jobTitle": null,
"lastName": "Grant",
"mobile": null,
"userId": "81d9d46d-6ba5-4f03-bb2d-66c463744156"
},
"channel": "sms",
"companyNumber": "+15334870032",
"companyNumberOwner": {
"displayName": "Jerry Hayes",
"email": "Lexus_Tromp@gmail.com",
"id": "8062ae52-4e57-4fce-8b14-cd48195a1377",
"type": "user"
},
"contactNumber": "+17756048954",
"id": "7b0688fe-0f71-4926-8b35-bbdde630d729",
"initiatedBy": "user",
"isInternal": false,
"lastModifiedAt": "2026-08-20T01:18:04.201Z",
"lastModifiedTimestamp": 1787188684201,
"messages": [
{
"id": "d970e9fd-43ac-4c6e-8260-79452655d565",
"vendorMessageId": "IMAE6C6C50FC9946CCB81BEA7D9300181B",
"conversationId": "b96d9821-3b15-4a50-93d7-33398df9e121",
"body": "Anser usus cunae studio sum crinis ipsa vobis versus. Anser cariosus abbas testimonium.",
"author": {
"type": "user",
"displayName": "Ms. Bryant Borer",
"id": "ada77fd3-64b5-45be-859f-cdf4c95f0bb2",
"email": "Bethany_MacGyver67@yahoo.com"
},
"user": {
"lastName": "Kutch",
"firstName": "Betty",
"jobTitle": null,
"mobile": null,
"userId": "e21fa917-2b00-46d6-b648-a3f8ef162095",
"email": "Gayle20@hotmail.com"
},
"assignedContact": {
"id": "2340c871-adf3-4d44-808b-23ce29476876",
"phonebookId": "e29c9ab2-b942-4cfc-96d0-c4feeef7cb24",
"firstName": "Kent",
"lastName": "Becker",
"companyName": "Raynor - Kling",
"jobTitle": "Future Program Analyst",
"phoneNumbers": [
{
"label": "work",
"numberRaw": "19884242963",
"numberDisplay": "+1 438-741-4069",
"numberE164": "+15346395708"
}
],
"emails": [
{
"label": "work",
"email": "Naomi_Batz@gmail.com"
},
{
"label": "personal",
"email": null
}
],
"phonebookName": "Organic fresh-thinking encryption"
},
"direction": "outbound",
"isAutoResponse": false,
"isApiCreated": false,
"sentAt": "2026-08-20T01:18:04.201Z",
"sentAtTimestamp": 1787188684201
},
{
"id": "05b16daf-c1dd-4391-a079-f366a3e60aef",
"vendorMessageId": "IM6C7725A4976C4151B0B3B3C18DF98780",
"conversationId": "c10c06bd-6a47-4b9f-afdb-7cd72cbe6c0c",
"body": "Arguo delego spiritus amaritudo decerno. Eum apparatus earum callide tempora custodia vomica adsuesco arcesso vinco.",
"author": {
"type": "contact",
"address": "+16370473318",
"displayName": "Miss Aidan Dickens MD",
"id": "a05013cd-c832-48fc-a1c2-ed218e398d33",
"phonebookId": "3d3f31b1-c30c-48c2-8d8e-38e9dd19c1ee"
},
"user": {
"lastName": "Von-Wolff",
"firstName": "Wanda",
"jobTitle": null,
"mobile": null,
"userId": "b7a480fc-f3c1-49c9-96b4-1c85ef6e506e",
"email": "Hugo77@yahoo.com"
},
"assignedContact": {
"id": "2340c871-adf3-4d44-808b-23ce29476876",
"phonebookId": "e29c9ab2-b942-4cfc-96d0-c4feeef7cb24",
"firstName": "Kent",
"lastName": "Becker",
"companyName": "Raynor - Kling",
"jobTitle": "Future Program Analyst",
"phoneNumbers": [
{
"label": "work",
"numberRaw": "19884242963",
"numberDisplay": "+1 438-741-4069",
"numberE164": "+15346395708"
}
],
"emails": [
{
"label": "work",
"email": "Naomi_Batz@gmail.com"
},
{
"label": "personal",
"email": null
}
],
"phonebookName": "Organic fresh-thinking encryption"
},
"direction": "inbound",
"isAutoResponse": false,
"isApiCreated": false,
"sentAt": "2026-08-20T01:18:04.201Z",
"sentAtTimestamp": 1787188684201
},
{
"id": "9a1ef331-03e8-4dd4-a94b-3267e981d410",
"vendorMessageId": "IMA36D5B46D3A64B18AD50904C15286F8D",
"conversationId": "32526351-a9df-4c84-b917-00c776540983",
"body": null,
"author": {
"type": "user",
"displayName": "Ms. Bryant Borer",
"id": "ada77fd3-64b5-45be-859f-cdf4c95f0bb2",
"email": "Bethany_MacGyver67@yahoo.com"
},
"user": {
"lastName": "Prohaska",
"firstName": "Jarrell",
"jobTitle": null,
"mobile": null,
"userId": "1b2e7e3e-29bc-4497-826b-8cb66df7b102",
"email": "Frederik_Hayes38@gmail.com"
},
"assignedContact": {
"id": "2340c871-adf3-4d44-808b-23ce29476876",
"phonebookId": "e29c9ab2-b942-4cfc-96d0-c4feeef7cb24",
"firstName": "Kent",
"lastName": "Becker",
"companyName": "Raynor - Kling",
"jobTitle": "Future Program Analyst",
"phoneNumbers": [
{
"label": "work",
"numberRaw": "19884242963",
"numberDisplay": "+1 438-741-4069",
"numberE164": "+15346395708"
}
],
"emails": [
{
"label": "work",
"email": "Naomi_Batz@gmail.com"
},
{
"label": "personal",
"email": null
}
],
"phonebookName": "Organic fresh-thinking encryption"
},
"direction": "outbound",
"isAutoResponse": false,
"isApiCreated": false,
"sentAt": "2026-08-20T01:18:04.201Z",
"sentAtTimestamp": 1787188684201
}
],
"participants": [
{
"type": "user",
"displayName": "Corrine Beahan",
"id": "cc08c935-aca9-4039-88df-967833620e7f",
"email": "Rochelle72@gmail.com"
},
{
"type": "user",
"displayName": "Ms. Bryant Borer",
"id": "ada77fd3-64b5-45be-859f-cdf4c95f0bb2",
"email": "Bethany_MacGyver67@yahoo.com"
},
{
"type": "contact",
"address": "+16370473318",
"displayName": "Miss Aidan Dickens MD",
"id": "a05013cd-c832-48fc-a1c2-ed218e398d33",
"phonebookId": "3d3f31b1-c30c-48c2-8d8e-38e9dd19c1ee"
}
],
"user": {
"email": "Marion43@gmail.com",
"firstName": "Doyle",
"jobTitle": null,
"lastName": "Howe",
"mobile": null,
"userId": "03a2c8c0-ad2e-4afc-b918-f42a3db16923"
},
"vendor": "twilio",
"vendorConversationId": "CH95DF60063ECD409BB92141E11484AEA0"
}
},
"id": "8858a2ad-1ed3-484a-ae81-072df6abfc01",
"timestamp": 1787188684200,
"type": "conversation.inactive",
"version": "2020-07-15"
}'
