Message

Send an SMS message

spoke://message/sms?contactAddress={contactAddress}&companyAddress={companyAddress}&body={body}

Starts or continues an SMS conversation using the given companyAddress as the sender ID and prefills the message input with the provided body.

Important: Messages are never automatically sent. The user must press the send button after reviewing or editing the prefilled content.

Parameters

• contactAddress - The +E164-formatted phone number of the contact.
  • If contactAddress is invalid or not provided, the app will navigate to the Messages tab.
  • If an SMS conversation with contactAddress exists, the user will be directed to that conversation; otherwise a new SMS conversation will be created.
• companyAddress (optional) - The +E164-formatted phone number to use as the messaging sender ID.
  • companyAddress must be a phone number from the user's list of available SMS-capable numbers.
  • If companyAddress is invalid, the user will be prompted to select a valid phone number from the list of available SMS sender IDs.
• body (optional) - The message content to prefill in the message input.
  • body should be URI-encoded to ensure correct parsing.
  • If body is not provided, the message input will be empty.

Example

spoke://message/sms?contactAddress=%2B64221112222&companyAddress=%2B14341112222&body=Hi%20Bob%2C%20this%20is%20Alice

Send a WhatsApp message

spoke://message/whatsapp?contactAddress={contactAddress}&companyAddress={companyAddress}&templateName={templateName}

Starts or continues a WhatsApp conversation using the given companyAddress as the sender ID, prefilled with a message generated from the Twilio content template matching templateName.

Important: Messages are never automatically sent. The user must press the send button after reviewing the content generated from the matching template.

Parameters

• contactAddress - The WhatsApp address of the contact. E.g.: whatsapp:+64221112222
  • If contactAddress is invalid or not provided, the app will navigate to the Messages tab.
  • If a WhatsApp conversation with contactAddress exists, the user will be directed to that conversation; otherwise a new WhatsApp conversation will be created.
• companyAddress (optional) - The WhatsApp address to use as the messaging sender ID. E.g.: whatsapp:+14341112222
  • companyAddress must be a WhatsApp-capable number from the user's list of available WhatsApp-capable numbers.
  • If companyAddress is invalid or missing, the user will be prompted to select a valid phone number from the user's list of available WhatsApp sender IDs.
• templateName (optional) - The friendly name of the approved WhatsApp content template available.
  • The templateName must match the friendly name of the WhatsApp-approved content template on Twilio.
  • If templateName is not provided, the user will be prompted to select a template from the list of available templates.
  • If templateName is invalid, the message input will be empty.
  • For more details, refer to our WhatsApp support documentation or the Twilio Content API.

Example

spoke://message/whatsapp?contactAddress=whatsapp%3A%2B64221112222&companyAddress=whatsapp%3A%2B14341112222&templateName=WelcomeMessage